Heloise
Dear Heloise: I just had to write after reading a recent letter from a doctor. He is apparently the first doctor in the history of medical care who doesn’t make patients wait indefinitely and respects their time. Right. Here’s how the game is really played: The patient arrives at the appointment time, then waits an average of 20 minutes in the waiting room. The patient is escorted by a nurse to the exam room, where he or she waits another 2...
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